Lunubet Casino Privacy Policy

Last updated: 19 March 2026

This Privacy Policy describes how Lunubet Casino collects, uses, stores, and protects your personal information. By using our services, you agree to the practices set out in this policy. We recommend that you read it carefully and contact us if you have any questions.

Information We Collect

Lunubet may collect the following types of information:

• Account information: email address, username, password (stored in encrypted form), and other details you provide during registration
• Identity and verification data: name, date of birth, address, and identification documents when required by law or for account verification
• Financial information: payment method details, transaction history, and related data necessary to process deposits and withdrawals
• Technical data: IP address, device type, browser, and usage information when you access our website
• Communications: records of your contact with our support team and any feedback you provide

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and provide our gaming services
• To verify your identity and comply with legal and regulatory obligations
• To process deposits, withdrawals, and other financial transactions
• To prevent fraud, money laundering, and other illegal activity
• To send you important account or service-related communications
• To improve our website, games, and customer support
• To send marketing communications only where you have given consent, where permitted by law

Sharing and Disclosure

We may share your information with:

• Payment providers and financial institutions to process transactions
• Regulators and authorities when required by law or to protect our rights
• Service providers who assist us with IT, security, or support, under strict confidentiality

We do not sell your personal data to third parties for their marketing. Any sharing is done in line with this policy and applicable data protection laws.

Data Security

Lunubet uses technical and organisational measures to protect your data. These include encryption (such as SSL) for data in transit, secure storage of sensitive information, and access controls. While we strive to protect your data, no system is completely secure; you are responsible for keeping your login details safe.

Data Retention

We retain your information for as long as your account is active and as required to fulfil the purposes in this policy or to comply with legal, regulatory, or accounting requirements. After account closure, we may retain certain data for a limited period for legal or fraud-prevention reasons.

Your Rights

Depending on your location, you may have rights including:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your data in certain circumstances
• Objection or restriction: object to or request restriction of certain processing
• Data portability: request your data in a structured, machine-readable format where applicable

To exercise these rights or ask questions about our privacy practices, contact us at support@lunubet-casino-au.com. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with a data protection authority.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the site, remember your preferences, analyse usage, and improve security. You can manage cookie settings in your browser; disabling some cookies may affect site functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. Continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.